Privacy Policy

Inform Health and Fitness Solutions Pty Ltd is committed to complying with the Privacy Act 1988 (Cth) (the Privacy Act) and the Australian Privacy Principles 2014 and the privacy provisions of all applicable legislation.

This privacy policy covers all personal information we hold, that is, information, or an opinion about an individual, whose identity is apparent, or can be reasonably ascertained, from that information or opinion. This includes information we have collected from people through our office, over the phone and over the internet.


Collecting Information

When we collect personal information from an individual, we will ensure that we do so in a fair manner and that we let the individual know where and how to contact our organisation. We will only collect information that is necessary for one or more of our functions or activities.

We will advise individuals or the purpose for which their personal information is collected.

If we collect sensitive information (as defined in s 6 of the Privacy Act), we will treat it with the utmost security and confidentiality. We will ensure that it is not collected for any purposes, other than those for which we have obtained the individual’s consent, unless the law requires otherwise, or other exceptional circumstances prevail as described under the Act.

Where an individual chooses not to provide requested information, we will advise that individual of the effect this non-disclosure may have. For example, withholding certain information may limit our ability to provide relevant services to individuals.


Disclosing Information

We will only disclose personal information in accordance with the Privacy Act. Personal information may be shared with other health practitioners and businesses that are operating at Move for Better Health centres and are involved in my care.

This means that personal information may be disclosed for the purposes for which we have advised that we are collecting it, and for related purposes that the individual would reasonably expect;

  – Where we have the consent of the individual to do so;

  – As required by law; or

  – Under other circumstances where permitted under the Act.

In the course of our business activities, we may need to disclose some of your personal information to relevant staff.


Unauthorised Disclosure or Access

As Inform Health and Fitness Solutions Pty Ltd is committed to protecting the privacy of individuals, we will view unauthorised disclosure of, or access to, personal information by our employees or contractors, as a serious breach of this policy.

Appropriate action (which may include disciplinary or legal action) will be taken in such cases.



We will always provide individuals with a zero cost way of contacting us to register a request to “opt -out” from receiving any product offers.


Access to Personal Information

Individuals will be able to access their personal information upon request. However, Inform Health and Fitness Solutions Pty Ltd may occasionally need to deny access to information in accordance with the exemptions contained in the Act.



Our goal is to protect the personal information collected by Inform Health and Fitness Solutions Pty Ltd and its associations. Personal information will be managed confidentially and securely and destroyed appropriately when no longer required.

We will monitor and implement appropriate technical advances or management processes, to safeguard personal information.


Data Quality

We will take all reasonable steps to ensure that the data we collect, use or disclose is accurate, complete and up to date, and has been obtained directly from individuals or other reputable sources.



Privacy related inquires or concerns can be directed to Inform Health and Fitness Solutions Pty Ltd at In agreeing to the terms and conditions individuals consent to Inform Health and Fitness Solutions Pty Ltd using images, video recordings, information, and all other like matter for an appropriate purpose without the need for express consent to be given. Reasonable steps will be taken to ensure any individual identified in the content has been informed that the content will be disseminated.

In the dissemination of images, video recordings, information, and all other like matter no personal contact details will be shared. Any use of images, video recordings, information, and all other like matter will be used purely to promote the business and share general information with other users of the business. The dissemination of images, video recordings, information, and all other like matter can be done in a number of ways, including but not limited to, interior advertising, social media, and other like platforms.

At any time an individual identified in any of images, video recordings, information, and all other like matter can request for the content to be removed. For the purposes of this policy, social media means any facility for online publication and commentary, including, but not limited to, blogs, wikis and social networking sites such as Facebook, LinkedIn, Twitter, Flickr, and YouTube.

What information do we Collect?

We use various internet technologies to manage and track the use of our Services, including this website. Non-personal information that we collect using these technologies may be combined with other information about you.

Types of Non-personal Information that we collect:

Device Information: We may collect non-personal information about the computer, mobile device or other devices you use to access the iNform Health websites, such as IP address, geolocation information, unique device identifiers, browser type, browser language and other transactional information.

Cookies and Other Similar Technologies: We use “cookies,” pixels, tags and scripts, and other similar technologies. These technologies allow us to manage access to and use of the iNform Health websites, recognize you and provide personalization, and help us understand how people use the GWS Services. You may not be able to access certain areas of if your computer does not accept cookies from us. We do not respond to browser-based “do not track” signals.

We may transmit non-personally identifiable website usage information to third parties to show you advertising for iNform Health when you visit other sites. For more information about our third-party ad server, or to learn your choices about not having this non-personal information used to target ads to you, please click here.

Analytics, Log Files and Reading History

Like most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses (the region or general location where your computer or device is accessing the internet), browser type, operating system and other usage information about the use of the iNform Health websites, including a history of the pages you view.

We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, advertising, marketing, and to track access and use of the iNform Health websites across the devices that you use to access the iNform Health websites.

We have hired third parties to provide us with information, reports and analysis about the usage, and browsing patterns of our users. They may independently record the type of device and operating system you are using, general location information, and more.

Google Signals: Google Analytics will associate the visitation information it collects from the iNform Health websites with Google information from accounts of signed-in users who have consented to this association for the purpose of ad personalization. This Google information may include end user location, search history, YouTube history, and data from sites that partner with Google—and is used to provide aggregated and anonymized insights into users’ cross device behaviors. Your data may be accessed and/or deleted by end users via My Activity.

Availability and Review of Policy

We will make our privacy policy available upon request and will provide a link to this policy from our website.

This policy will be reviewed from time to time and any amendments will be incorporated into the updated policy.

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