Have Questions? Try these
Here are answers to the questions we see most often. If your question isn’t listed here, feel free to ask it here.
I need guidance with exercise. Can you help?
Many of our clients actually say the same thing! Come and meet us and see for yourself just how different our approach is to regaining health and fitness.Give us a call now to organise a free, no-obligation tour from one of our wonderful team members.
I don't want to be a body builder or elite athlete - can you still help me?
How do I work with you?
We always start with an Initial Needs Assessment which is a 60 minute consultation to assess where you are at, identify any injuries or weaknesses, as well as set some goals. We then put together a program that is tailored specifically to you. From there we like to see you at least once a week for 30 minutes to help you with the exercises and keep you on track. We also include a homework program for you to complete between sessions with your trainer. Your program is designed to be ongoing so we are with you for as long as you need us.
Do I need a referral?
What about pricing?
An initial consult is $199, and a standard 30 min session is $105*, which you can pay as you go.
*While this is our standard ‘pay-as-you-go’ rate, cheaper options are available depending on your purchase choice.
What payment options are there?
For in-person services you can pay via card, cash, or credit card at reception, for online services we accept debit or credit cards. You have the choice to pay-as-you-go, or you can discount your sessions by purchasing a pack payment, or setting up an auto-renewal or a weekly direct debit. Ask at reception about these options next time you’re here.
What is the cancellation policy?
We just ask for 24 hours notice of cancellation. This can be done via email to firstname.lastname@example.org, or phone call to (08) 8431 2111 where a message can be left after hours or even via reply sms to your appointment reminder text message!
Can I claim your services under my private health?
Can I see you under a referral from my GP?
Do I need to be suffering from a chronic health condition to see you?
What do I bring to my first appointment?
What do I need to wear to my appointments/sessions?
What is an exercise physiologist?
An accredited exercise physiologist (AEP, or EP) is an Allied Health professional who specialises in the use of exercise to help patients get fitter and healthier. Exercise physiologists undergo 4 years of university training plus ongoing accreditation requirements, qualifying them to treat clients with medical conditions through exercise prescription and rehabilitation plans.
iNform’s Exercise Physiologists are experienced in treating conditions such as arthritis, diabetes, cardiovascular disease, chronic and persistent pain, cancer and depression and can help you find the best way to exercise and take charge of these so that you can focus on living your life.
Our Exercise Physiology services are covered by many private health funds giving you greater accessibility to these specialised services. If you currently suffer from a chronic health condition you may also qualify for Medicare or DVA rebates.