At iNform we value the way we communicate with and serve our shared clients with those who refer to us. Because of this we’ve developed an effective way to look after the great referrals are trusted with us.
On filling out our electronic referral form:
- We will be notified of your referral, including any relevant information you add which will then be stored in our practice management system (rather than sitting in an email inbox).
- Your client will receive a welcome email which will confirm to them that we have been in communication. As we know this is an important component of our collective client care.
- The client welcome email will also ask them whether they would like us to contact them to answer any questions and facilitate the referral process.